Your claim representative will contact us to provide us with the loss
Initial Inspection Process
EC will contact you and your insurance representative to set up a meeting at your property to analyze damages and suggest appropriate services.
EC will Contact you and your insurance representative regarding pack-out scheduling, commencement, and completion.
Cleaning & Restoration Methods
Our methods are an integration of the most up to date technology, processes, chemistries and systems. Our technicians will use a combination of methods to achieve the best result.
EC carefully stores your belongings in individual wooden vaults in our 10,000 sq ft secured warehouse until your home is ready.
Once the structural repairs have been completed, we will contact you and your insurance representative about scheduling a pack-back date.
Our EC representative will have you sign a completion statement, once your belongings have been returned to you.
Our EC representative will provide you with a form to give you an opportunity to give your feedback about our services.
The Initial Procedure is held at the claim site which allows all parties to analyze the damage. This will help EC to create the best plan of action.
EC cannot authorize anything to be replaced, repaired, or refinished, your insurance adjuster will authorize us for the services to utilize. This can range from a simple pack-out, a list of specific items that need restoration, or even an entire overhaul of all contents for restoration.
Once the scope of work has been agreed upon, EC will schedule a date to begin the “pack-out” process.